6 Steps to Keep Employee Complaints from Escalating

This post was contributed by Heather Johnson, who is an industry critic on the subject of how to become a nurse. She invites your feedback at heatherjohnson2323@gmail.com. Additionally, some of my own comments follow her article. Thanks Heather! 6 steps to keep Employee Complaints from Escalating If an employee is unhappy then the best thing [...]

Progressive Discipline & Termination Training Handout

Earlier this year, I gave a 2 hour training session for a Chicago-based nonprofit. The training concerned progressive discipline and discharge. As typical with most of my training sessions, Q & A and role playing were emphasized. The session was conducted for middle and senior managers with supervisory responsibilities. The training also included a handout [...]

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