May 152008

Guest Post-6 Steps to Keep Employee Complaints from Escalating

This post was contributed by Heather Johnson, who is an industry critic on the subject of how to become a nurse. She invites your feedback at heatherjohnson2323@gmail.com. Additionally, some of my own comments follow her article. Thanks Heather!
6 steps to keep Employee Complaints from Escalating
If an employee is unhappy then the [...]

Continue reading 'Guest Post-6 Steps to Keep Employee Complaints from Escalating' »

May 012008

Progressive Discipline & Termination Training Handout

Earlier this year, I gave a 2 hour training session for a Chicago-based nonprofit. The training concerned progressive discipline and discharge. As typical with most of my training sessions, Q & A and role playing were emphasized. The session was conducted for middle and senior managers with supervisory responsibilities. The training [...]

Continue reading 'Progressive Discipline & Termination Training Handout' »