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After going to a couple of seminars that Chuck Krugel put on, and liking his presentation, I put his name on file for future reference. When the day came that I needed advice on how to handle a union situation involving my company, my customer and a labor union that my customer works with on a regular basis, I called Chuck. Chuck quickly grasped the situation and led all three parties to a peaceful conclusion with all parties happy. I highly recommend Chuck.